Shipping information

We ship our goods with online tracking.


Delivery locations
KISS A FROG accepts orders from Europe, North- and South America, Asia and Australia.


Shipping costs

*Please note, that there may apply CUSTOM CHARGES with orders from outside of the European Union, which the customer is obliged to bear. For legal reasons we can not declare an order as a gift or a sample.

Payment methods

Bank transfer/Debit		That's how it works
PayPal		That's how it works
clickandbuy		That's how it works

Price information

All prices are listed in EURO. Valid prices are the prices given when ordered. Information about special offer durations are given exactly where the offers are promoted in the shop.

Value added tax: The prices shown on our website include 19% VAT, excl. shipping costs. Please note, that there may apply custom charges with orders from outside of the European Union, which the customer is obliged to bear.

Ordering process

That's how easy it works:

1. Log in or sign up as a new customer
2. Place item(s) in your shopping cart
3. Confirm order
4. Go to check-out
5. Select delivery address and payment method
6. Check-out
7. Make a payment
8. Receive items shortly after

You have a question?

» Here you will find the frequently asked questions (FAQs)

For all further questions we are at your service 24/7 via e-mail: service@kissafrog.de

Our committed service team will answer all your questions regarding your order in six different languages. Please make sure to provide your customer number or order number with questions concerning your order.

Shortly, you may also contact our telephone support:
+49 (0) 700 − 54 77 23 764 (0700 − KISS A FROG)
(Fees for calling from within Germany: 0,063 €/30 sec. from T-Com-landline. Please note: Calling fees from outside of Germany vary according to your landline/cell phone provider!)